Libraries seek to better reach seniors

Petar Seslija

People aged 65 and older account for 17.6% of Gatineau’s population, but only 11% of active users of municipal libraries, while the overall usage rate is 38%. This finding, presented at the Seniors Commission meeting on September 28 from 1:30 p.m. to 4:30 p.m. at the Maison du citoyen, is prompting the City to explore new ways to reach this demographic.

During the session, Marie-Chantal Paraskevas, from the City of Gatineau Library Network, presented services such as digital collections, document delivery, and free creative spaces available by appointment at the Lucy-Faris Library. Chess clubs, discussion workshops on current events, NFB film clubs, and author meet-and-greets are also among the activities offered.

Ms. Paraskevas also explained how online registration works and the assistance available to seniors, noting that one of the main challenges remains communicating information about these services.

Chantal Lalonde, representative of the Gatineau Seniors’ Roundtable at the Seniors’ Commission, emphasized the importance of prioritizing certain traditional methods for reaching seniors, particularly paper-based communications.

Marc St-Amour, a citizen member aged 65 or older, echoed this sentiment. “I wasn’t aware of everything that’s being done. Communication could be improved, both in print and through technology.”

Jean Lessard, city councilor for the Rivière-Blanche district and chair of the Seniors’ Commission, raised the issue of transportation challenges. “Transportation isn’t adequate, and this remains a concern for seniors. One possible solution would be to adjust the hours of operation for neighborhood libraries and provide a shuttle service.”

Among the ideas discussed are discussions with the Société de transport de l’Outaouais (STO), as well as the possibility of offering free transportation during certain hours.

At the same time, many seniors are unfamiliar with library services beyond borrowing books. The City therefore hopes to increase opportunities for seniors to discover these services through visits by active groups to Aylmer, among other initiatives, reading clubs for seniors, recreational activities, and a potential network of ambassadors.

Developing volunteer opportunities is also among the proposed initiatives.

While the activities for seniors organized this summer were successful, the City aims to continue its efforts to promote and improve accessibility. The FADOQ Fair, scheduled for October 24 and 25, will provide a key opportunity to showcase what the libraries have to offer.